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Responsive Clinic Website

Initiated and drove UX design and front end development, focusing on improving  discoverability and usability for cognitively distressed users, resulting in a 30% reduction in front office time-on-call with new patients.

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Electronic Records System

Converted clinic to paperless practice through custom electronic records management system with integrated check in functions.

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Complex Healthcare App

Spearheaded UX research, information architecture, and usability Testing for complex clinical software that enhanced patient experience for 6,000+ healthcare providers through personalization and customization, reducing patient attrition by 40%

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Empathy

Leading with EMPATHY goes beyond a user persona.  It means putting myself in the shoes of the user.

Imagination

Products are becoming generic. It is my job to infuse IMAGINATION into every screen.

Inclusion

Respecting people means advocating for INCLUSION throughout the product lifecycle.

Service

I see design as a way to SERVE people.  We call them users.  Outside of work, I seek to serve my community. 

I design websites and apps for

wellness

healthcare

non-profits

people.

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